Privacy Policy for The Neutral Zone (Hockey Skills)

Last Updated: November 19, 2025

Introduction

The Neutral Zone ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Hockey Skills mobile application (the "App").

Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Password (encrypted)
• Display name (if provided)

User-Generated Content

• Forum posts and comments
• Profile information you choose to share

Usage Data

• App usage statistics
• Device information (iOS version, device model)
• Crash logs and performance data

Payment Information

Payment transactions are processed through Apple's App Store. We do not collect, store, or have access to your credit card or payment information. All payment data is handled securely by Apple.

How We Use Your Information

We use the collected information to:

• Provide and maintain the App's functionality
• Create and manage your account
• Process your subscription or purchases
• Enable forum participation
• Improve app performance and user experience
• Send important updates about the App
• Respond to your support requests

Data Storage and Security

Firebase Services

We use Firebase (Google) services for:

• User authentication
• Cloud data storage
• App analytics

Your data is stored on secure Firebase servers. We implement industry-standard security measures to protect your information.

Local Storage

Some app preferences and cached data are stored locally on your device using:

• UserDefaults
• SwiftData (local database)

Data Sharing

We do NOT sell, rent, or trade your personal information to third parties.

We may share data with:

• Apple: For App Store functionality and purchases
• Firebase/Google: For app backend services (subject to Google's privacy policy)
• Law Enforcement: If required by law or to protect our rights

Your Rights

You have the right to:

• Access your personal data
• Update or correct your information
• Delete your account and associated data
• Opt-out of non-essential data collection
• Export your data

Children's Privacy

The App is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

In-App Purchases

• All purchases are processed through the Apple App Store
• Subscriptions automatically renew unless canceled
• Refunds are subject to Apple's policies
• You can manage subscriptions in your Apple ID settings

Third-Party Services

The App uses the following third-party services:

• Firebase/Google: Authentication and database (Google Privacy Policy)
• Apple Sign In: Authentication (Apple Privacy Policy)

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by:

• Updating the "Last Updated" date
• Posting a notice in the App
• Sending an email (if you've provided one)

Your continued use of the App after changes constitutes acceptance of the updated policy.

Data Retention

• Account data is retained while your account is active
• Deleted accounts: Data is removed within 30 days
• Forum posts may be retained for community continuity but will be anonymized

Legal Compliance

This app complies with:

• Apple App Store Review Guidelines
• GDPR (European Union)
• CCPA (California Consumer Privacy Act)
• COPPA (Children's Online Privacy Protection Act)

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By using The Neutral Zone app, you agree to this Privacy Policy.